Establishing terms and policy for customer satisfaction
In this section, you will find an explanation of the terms and procedures in Smart Irrigation™. A clear working system makes it easier for customers and resellers to make purchases with peace of mind, and the responsibilities we have taken on are also documented in writing so that customers and resellers can claim them from us by referring to this page.
Including updated inventory and prices for each product on the website
The updated and valid price of each product is listed on the product page. If the Add to Cart button is active and it is possible to add the product to the shopping cart, be sure that the product is currently available in our warehouses. So both the inventory status and the price status are completely valid and approved.
The most important factor for choosing imported products has been quality.
The field of irrigation, especially the field of smart irrigation, is a very sensitive and important field. Because it is directly related to your flowers, plants and trees, and any negligence in the field of quality predisposes the situation to a major inconvenience. Because you have entrusted the irrigation work to the smart irrigation system in your absence. Currently, we only import products from very famous American, German, Finnish and Danish companies, which, according to global rankings, are the first in the world in their field.
Providing a one-year Smart Irrigation™ warranty for all imported products
All imported Smart Irrigation™ products have a one-year warranty with a unique code specific to that product. We follow a very important policy for warranty services, and if the customer has followed the basic installation and use instructions and encounters a problem, we are committed to providing warranty services as quickly as possible within 1 to 2 business days.
Best market price guarantee
Are the products genuine? Do they have a one-year warranty? Do they have an installation and adjustment training video? But all of this makes the customer and partner happier and more satisfied when we also offer them the lowest market price. In this case, the customer feels satisfied both in terms of the genuine product and the warranty he received and in terms of the fact that he was able to receive the lowest market price. So always expect the best market price guarantee from us.
Attractive discounts if the number of products in the cart increases
One of the main goals of Smart Irrigation™ in directly importing products is to provide them at the best price for our valued resellers and colleagues. Therefore, it is possible for resellers and wholesale buyers to purchase products at a lower price than the price listed on the website. You may be surprised, but you do not need to do anything to benefit from these discounts! Because these discounts are automatically applied according to the number of products in your shopping cart. The higher the number of a product, the higher the discounts applied to your shopping cart. In general, the prices and discounts at Smart Irrigation™ are very exceptional and ideal, to the extent that many engineers, store owners, and contractors supply a group of required products only through Smart Irrigation™.
Sending orders by Emirates Post to all locations of the UAE
All orders placed (whether by phone or via the website) are processed, packaged and shipped at the Smart Irrigation™ headquarters in Sharjah. This office is the company’s headquarters and can prepare and deliver orders to the Emirates Post office within 24 business hours.
Online payments or cash on delivery
Placing orders in the Smart Irrigation™ website can be done in 3 payment methods: credit card online gateway, credit card depositing or cash on delivery. In the first method, you can use the online credit card gateway to pay for your orders. in the second method, you can transfer order amount to our credit card and send us screenshot of transaction via social apps. and If you wish to pay for the order after receiving the order, this is also possible and you can use third method. so at the final step on the website, select the cash on delivery option. The only point is that if you choose the cash on delivery option, 14 AED will be added to your order.
Special driver with cash on delivery option for all locations in the UAE
For all locations in the UAE, orders placed on the website can also be delivered by a special driver. In this case, in the final step of ordering on the website, select the special driver option from the shipping options. Also, to choose a payment method, you can pay either through the online gateway option or the bank transfer option, or you can pay through the cash on delivery option. Please note that in shipping method, if you select the cash on delivery option, an amount of 14 AED will be added to your order on the website.